Availability Notice
*Effective 02/12/2025
Standard (Non-Extended) Availability Notice
Please use the following updated template below to report a standard (non-extended) Availability Notice:
Subject: Availability Notice
To: reception@joinccc.org
Cc: nicolas.a@joinccc.org
Body:
Good Morning/Afternoon Team,
Please be advised of my limited availability or unavailability for the following date(s) and time(s):
Date(s): 07/01/2024
Time(s): From 10am-11pm
Limited Availability or Unavailability: Limited
Special Notes (optional): I will be in a Teams meeting with a Landlord and cannot take any calls or texts. Emergency Only!
Extended Unavailability
Please be advised, to uphold our standards of quality for our members in the form of availability and continuity, CCC will be updating Availability Notice to address circumstances of Extended Unavailability.
Red Days
If you anticipate Three (3) “Red Days” in a row (under 1-Hour THT), you will be required to submit the template below in lieu of a standard Availability Notice. Corrective measures may be taken if you post 3 Red Days in a row without submitting the Extended Unavailability Notice template.
Caseload Temporarily Reassigned
CCC’s leadership team will temporarily reassign your entire caseload to other CMs until you return for services. Do note, you will not be paid for the days you miss. Both the CM missing-in-action and the CM covering will be responsible for the accurate prorated billing reflective of the days they were each assigned out of 30, per billing cycle, per case serviced.
To: reception@joinccc.org
Cc: nicolas.a@joinccc.org
Subject: Extended Availability Notice
Body:
Good Morning/Good Afternoon,
Please be advised of my EXTENDED Unavailability below. I am aware my members will be temporarily reassigned to other Housing Case Managers in the interim.
I also understand I will not be compensated for the days I am Unavailable.
Date(s): 12/01/2024-12/07/2024
Expected Return Date (optional):
Special Notes (optional):