📄️ 2x Rent Limit
);
📄️ 3 HR Daily THT Requirement
);
📄️ Accurate Invoicing Point System
);
📄️ Availability Notice
\*Effective 02/12/2025
📄️ Carepatron Date Tags
\*Effective 03/11/2025
📄️ Contracted Rate Increases (Housing Navigation)
\*Effective 01/16/2025
📄️ DO NOT Deactivate
);
📄️ Do Not Disturb (DND)
\*Effective immediately 01/02/2025
📄️ Editing Pre-Set Business Hours in RingCentral
\*Effective 01/16/2025
📄️ Explicit/Offensive/Harmful Language
\*Effective Immediately 03/07/2024
📄️ Hosting/Presenting/Attending Meetings
\*Effective 09/26/2024
📄️ IEHP Calls (Inbound)
\*Effective immediately 01/02/2025
📄️ IEHP Communication Restrictions
\*Effective 09/26/2024
📄️ IEHP Contact Rules
\*Effective 09/10/2024
📄️ Internal Call Time Limit
\*Effective immediately 01/23/2025
📄️ July 1st 2024 Deposit Legislation
\*Effective 06/24/2024
📄️ Member Deactivation Request
\*Effective Immediately 12/17/2024
📄️ Missed Call Report (Bad Points)
\*Effective Immediately 08/01/2024
📄️ Monitoring and Recording Disclosure
);
📄️ New CM Probation Period
\*Effective 08/28/2024
📄️ New or Reassigned Member Outreach Timeframe Requirement
\*Effective 01/16/2025
📄️ No Promises, Guarantees or Assurances
);
📄️ No Tag Creation in CP
\*Effective 09/20/2024
📄️ Outgoing Call Cutoff Time
\*Effective Immediately 07/22/2024
📄️ Point System Criteria
\*Effective 01/02/2025
📄️ Private Landlord Funding Limit
\*Effective 03/18/2024
📄️ Producing/Distributing Marketing Materials
\*Effective 09/24/2024
📄️ Proof of Income (Required)
\*Effective 12/19/2024
📄️ Remove Background Noise via RingCentral Apps
\*Effective Immediately 05/01/2024
📄️ Required Documents for DAR
\*Effective 12/17/2024
📄️ Supervisor Request Compliance
\*Effective 12/16/2024
📄️ Team Mentions
\*Effective Immediately 10/10/2024
📄️ Unauthorized CCC Marketing Flyers/Materials
\*Effective 09/24/2024
📄️ Underwriting: Internal-Only Department
\*Effective Immediately 03/07/2024